Service concept

Remaining true to our original aspiration, Dameng is just on your side.

Service purpose

Listen to the customers' opinions, safeguard the customers' rights and interests, improve the customer satisfaction and create values for the clients wholeheartedly.

Service goal

To pursue technical service and service quality in an unremitting effort, Dameng has been upholding the service concept of "offering active service in a professional and efficient way" and conducting sincere cooperation with the users in a bid to create a bright future and achieve "common progress and shared success".

Service strategy

Build a complete and efficient service system, create a home-made database product and excellent brand in big data consultation and technical service.

Service force

Dameng has a number of database technical experts, 40% of which possess master's degree and 60% own bachelor's degree. All the technical employees enjoy rich experience in development of database application project and can solve complicated technical problems for users.

Service content

Consulting hotline: 400 991 6599

Technical service e-mail: dmtech@dameng.com

Technical service BBS: http://bbs.dameng.com

Online interaction QQ: 37727201

Service supervision:

All the users are welcome to supervise our technical service in the following ways:

Give their opinions in Site Service Record Sheet;

The customer service assistant will make follow-up calls to users on regular basis for learning about the customer satisfaction.